Andrew

 Thurrott, Paul. “SuperSite for Windows.” 20 Nov. 2004 <http://www.winsupersite.com/reviews/winserver2k3_gold2.asp>
 Intel Corporation. “Intel Unviels World’s Most Advanced Chip-Making Process.” 20 Nov. 2004 <http://www.intel.com/pressroom/archive/releases/20020813tech.htm>
 Collins, Robert R. “Intel Errata.” Dr. Dobb’s Journal. 20 Nov. 2004 <http://x86.ddj.com/errata/errataseries.htm>
 Microsoft Corporation. “Computer Hangs after 49.7 Days.” 20 Nov. 2004 <http://support.microsoft.com/kb/q216641>
 Dallman, John. “49.7 day ‘overloaded with data’ in Los Angeles.” Risks Digest 23.54. 20 Nov. 2004 <http://catless.ncl.ac.uk/Risks/23.54.html#subj10.1>
 Microsoft Corporation. “WM_TIMER Messages May Stop Being Delivered to Programs in Windows 2000.” 20 Nov. 2004 <http://support.microsoft.com/kb/q322913>
 Norman, Donald A. The Psychology of Everyday Things. New York: Basic Books (Harper Collins), 1988. pp. 34-36.
 Poulsen, Kenneth L. “Software bug contributed to blackout.” Risks Digest 23.18. 20 Nov. 2004 <http://catless.ncl.ac.uk/Risks/23.18.html#subj1>
 Schauble, Paul. “Software developer’s liability.” Risks Digest 3.4. 20 Nov. 2004 <http://catless.ncl.ac.uk/Risks/3.04.html#subj2.1>
 Internal Revenue Service. Handbook for Authorized IRS e-file Providers of Individual Income Tax Returns. 20 Nov. 2004 <http://www.irs.gov/pub/irs-pdf/p1345.pdf>
 Block Financial Corporation. TaxCut End-User License Agreement. 20 Nov. 2004 <http://www.taxcut.com/license/TCB2003.pdf>
 Kaner, Cem. Bad Software: What to do when Software Fails. New York: Wiley Computer Publishing, 1998. 178-181.
 IDG.net. “UTICA: Summary Information.” 20 Nov 2004 <http://cgi.infoworld.com/cgi-bin/displayStory.pl?/features/990531ucita_home.htm>
 Landau, Philip J. “Comment: Products Liability in the New Millenium: Products Liability and the Y2K Crisis.” The Richmond Journal of Law and Technology VI:2. 20 Nov. 2004. <http://law.richmond.edu/jolt/v6i2/note4.html>
 Interestingly, Dr. Knuth pays a small bounty to every person who finds a bug in his software, documentation or books. Kinch, Richard K. “An example of Donald Knuth’s Reward Check” 20 Nov. 2004 <http://truetex.com/knuthchk.htm>
 Heckman, Corey. “Two Views on Security Software Liability: Using the Right Legal Tools”. IEEE Security & Privacy. 1:1 (2003): pp. 73-75.
 Raymond, Eric. The Cathedral & the Bazaar: Musings on Linux and Open Source by an Accidental Revolutionary. Sebastapol, CA: O’Reilly, 1999. p. 32.
 The secondary effect of getting contributions to make the program better without extra effort is often not seen in open-source software. Usually the number of contributors is extremely small compared to the number of users.
 Office of the Secretary, Department of Homeland Security. Federal Register 68:200. (2003).
 Office of Regulatory Affairs, Department of Health and Human Services. “Guidance for Industry: Computerized Systems Used in Clinical Trials” 20 Nov. 2004 <http://www.fda.gov/ora/compliance_ref/bimo/ffinalcct.htm>
 Assistant Secretary for Legislation, Department of Health and Human Services. “Statement on Medical Devices and the Year 2000 Computer Problem by William K. Hubbard” 20 Nov. 2004 <http://www.hhs.gov/asl/testify/t990525a.html>
 The XA/21 system had a bug due to a race condition which is a well-documented problem in the Linux kernel’s swapping of pages in memory. Bovet, Daniel and Cesati, Marco. Understanding the Linux Kernel. Sebastapol, CA: O’Reilly, 2001. pp. 474-474.